🛡️ Responsible Gaming Policy

bet36's Responsible Gaming — A Commitment to Safe Entertainment

bet36 believes gaming is for entertainment only. Set your limits on our safe platform and enjoy it in a healthy way.

For players aged 21 and above only
Our Commitment

Why does Responsible Gaming matter?

bet36 always places the safety and well-being of its players as the top priority. We believe online gaming should be an entertaining experience — not a source of financial pressure or mental distress. Responsible gaming means knowing your limits, setting a budget, and seeking help when needed.

It can be easy to get lost in the game at times. That is why bet36 has a range of control tools ready for you — from deposit limits to self-exclusion. Using these tools, you can keep your gaming experience in check yourself.

Remember, responsible gaming is not a sign of weakness — it is the mark of a smart player. bet36 is always here for you.

⚠️ Important: This platform is for people aged 21 and above only. Keep minors away from gaming. Do not attempt to solve financial problems through gaming.

Protection Tools

Our tools for your safety

bet36 provides multiple effective tools to support your responsible gaming.

Deposit Limit

Set a limit on how much you can deposit per day, per week, or per month. This will help you stay within your budget.

Time-Out Feature

If you feel you need a short break, you can temporarily suspend your account for a set period — from 1 day up to 6 weeks.

Self-Exclusion

Choose self-exclusion for a long-term break. Your account will be deactivated for an extended period and you will not receive any promotional messages.

Loss Limit

Play will stop automatically once you have lost a set amount. Set this limit to keep financial losses under control.

24/7 Support

Reach our Bengali live chat support team at any time. We are always ready to help with any questions about responsible gaming.

Awareness Check

Review your own gaming habits. If you feel gaming is getting out of control, seek our support and take the necessary steps.

Our Principles

bet36's Commitments

Age Verification

bet36 strictly ensures that only people aged 21 and above can register and play on the platform. Identity verification at registration is mandatory.

Data Protection

All your personal and financial information is kept secure using SSL encryption. We are committed to ensuring fair play.

Promotion Control

No promotional messages will be sent to self-excluded players. We respect your decision.

Support Availability

Live chat support in Bengali is available 24 hours a day, 7 days a week. If you have a gaming problem, contact us right away.

Warning Signs

How do you know you need help?

If you notice the following signs, it is important to be mindful of responsible gaming:

  • A tendency to spend money beyond your budget
  • Playing repeatedly to try to recover lost money
  • Hiding gaming activity from family and friends
  • Neglecting work or studies because of gaming
  • Feeling restless or anxious when unable to play
  • Continuing to play by taking on debt or borrowing money
  • Feeling that gaming matters more than the important things in life

If you notice any of these signs in yourself, do not delay — contact us or consider taking a time-out or self-exclusion.

Step-by-Step Guide

How to self-exclude?

Self-exclusion is a straightforward process. Follow the steps below:

  • Log in to your account — sign in to bet36 with your username and password.
  • Go to account settings — find the "Responsible Gaming" section from the profile menu.
  • Choose your preferred tool — pick deposit limit, time-out, or self-exclusion according to your needs.
  • Set the time period — decide how long you want to take a break. Self-exclusion applies for a minimum of 6 months.
  • Confirm — confirm your decision. Once self-exclusion takes effect, your account will be deactivated automatically and you will not receive any promotions.
  • Contact support if needed — if you run into any issues, let us know via our 24/7 live chat. We are always ready to help.
Detailed Information

Deposit Limits and Financial Control

Setting a deposit limit on bet36 is completely free and can be done at any time. The minimum deposit is just ৳100 — by setting this small amount you can see whether it works for you.

Some important tips for financial responsibility:

Do This

  • Set a budget in advance
  • Enjoy it as entertainment
  • Stay within your limits even after a win
  • Take regular breaks
  • Get help via live chat

Avoid This

  • Do not play with borrowed money
  • Do not try to chase your losses
  • Do not play under the influence of alcohol or when under stress
  • Do not play in front of children
  • Do not play with money meant for your livelihood

Remember: gaming is never a guaranteed source of income. Every game involves both luck and skill, but the possibility of losing is always there. So only play with money whose loss will have no impact on your daily life.

Common Questions

Questions and Answers about Responsible Gaming

Yes, once the self-exclusion period ends you can reactivate your account. However, reactivation is not possible while the period is still active — this is in place for your protection. To reactivate, contact our support team via live chat.

Yes, reducing a deposit limit takes effect immediately. However, increasing a limit may require a waiting period — this protects you from making hasty changes to your decision.

Time-out is a short-term break — typically from 1 day up to 6 weeks. Self-exclusion is long-term — a minimum of 6 months or more. If you feel you just need a little rest, take a time-out. If you feel gaming is becoming a serious problem, choose self-exclusion.

Start by talking to them openly and raising the issue with empathy. Encourage them to use bet36's self-exclusion or time-out feature. If needed, reach out to our 24/7 live chat for guidance. Remember, helping someone at the right time can change a life.

Yes, your account balance will be fully secure during self-exclusion. Once the period ends and you reactivate your account, you will be able to view and withdraw your balance. The minimum withdrawal amount is ৳1,000 and is usually completed within 15 minutes to 2 hours.

No, not in any way. bet36 is strictly for people aged 21 and above. Age is verified at registration. If an underage person attempts to register, their account will be closed immediately. We urge parents to keep children away from online gaming.

Enjoy the entertainment, with responsibility

Play responsibly on bet36 and enjoy the fun of gaming. Our cricket betting, slot games, and live casino are waiting for you.

🏏 Cricket Betting 🎰 Play Slots 🎲 bet36 Casino ❓ View FAQ

For people aged 21 and above only. Play responsibly.

Support

Contact us for help

If you feel gaming is having a negative impact on your life, do not delay — contact us right away. Our responsible gaming team is ready to serve you in Bengali 24 hours a day, 7 days a week.

Live Chat

Live chat support in Bengali available 24/7. Connect at any time and let us know about your concern.

Log in to chat

Email Support

You can share details with us by email. Our team will make every effort to respond promptly.

[email protected]
View FAQ for more questions