bet36 Terms and Conditions

01 Introduction and Acceptance

bet36 is an online gaming platform that provides slots, sports betting, live casino and other gaming services for Bangladeshi players. These terms and conditions ("Terms") form a legal agreement between bet36 ("we", "us") and you ("user", "member").

By using the bet36 website or app, registering an account, or participating in any game, you agree to be bound by and comply with all of these terms. If you do not agree with these terms, please refrain from using our platform.

1.1 Age Requirement

You must be at least 21 years old to participate on bet36. You will be required to verify your age at the time of registration. Participation of minors in gaming activities is strictly prohibited and any violation of this condition will result in immediate account closure and deposited funds may be forfeited.

1.2 Changes to Terms

bet36 reserves the right to change, amend or update these terms and conditions at any time. Updated terms will take effect as soon as they are published on the website. It is the member's own responsibility to check this page regularly.

02 Account Registration and Management

Having an active account on bet36 is a prerequisite for using gaming services. Each person may register only one account. Creating multiple accounts is prohibited and may result in account suspension or closure.

2.1 Registration Information

At the time of registration you must provide the following accurate and truthful information:

• Full name (as per national identity card)
• Active mobile number
• Valid email address
• Date of birth (for age verification)
• Payment method details

Providing false or incorrect information may result in account cancellation and forfeiture of any deposited funds or bonuses.

2.2 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Do not share this information with any third party. You are solely responsible for all activities carried out from your account.

2.3 Identity Verification (KYC)

bet36 may request to verify your identity at any time. This process may require submission of copies of your national identity card, passport or other government-issued documents. Withdrawals may be placed on hold until verification is complete.

03 Deposit and Withdrawal Policy

All financial transactions on bet36 are conducted in Bangladeshi Taka (BDT / ৳). We use secure and convenient payment methods.

3.1 Deposit

• Minimum deposit amount: ৳100 (per method)
• Accepted payment methods: bKash, Nagad, Rocket, Upay, bank transfer
• Deposited funds are generally credited to the account instantly
• For any technical issue during a deposit, contact support immediately

3.2 Withdrawal

• Minimum withdrawal amount: ৳1,000
• Withdrawal processing time: 15 minutes to 2 hours
• Account verification must be completed before withdrawals can be made
• Withdrawals can only be made to the same payment method used for the deposit
• Withdrawals may be restricted while an active bonus wagering requirement is in progress

3.3 Transaction Verification

bet36 reserves the right to investigate any suspicious transactions. If fraud or money laundering is suspected, the relevant account may be temporarily or permanently suspended and the relevant authorities will be notified.

04 Bonus and Promotion Policy

bet36 offers various bonuses and promotional offers for members. All bonuses are subject to specific conditions.

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. To withdraw this bonus, a wagering requirement of 25 times the bonus amount must be completed.

4.2 General Bonus Terms

• Each bonus has its own wagering conditions which will be stated on the offer page
• Bonuses can only be used on the games specified in the relevant offer
• Multiple bonuses cannot be used at the same time
• bet36 reserves the right to change or cancel any bonus offer
• If bonus abuse or fraudulent activity is detected, the bonus will be forfeited
• Bonuses cannot be converted directly into cash

4.3 VIP Program

bet36's VIP program has five tiers and weekly cashback benefits are provided at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

Advancement to higher VIP tiers depends on the player's activity and regular participation.

05 Gaming Rules

All games available on bet36 — slots, live casino, sports betting and others — are operated under specific rules.

5.1 Fair Play Guarantee

bet36 is committed to ensuring fair play. The random number generator (RNG) used on our platform is independently tested and audited. No game outcome is predetermined.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

• Playing games using software bots or automated tools
• Attempting to manipulate or cheat game outcomes
• Abusing bonuses or gaining advantages through multiple accounts
• Playing games in secret collusion with other players (Collusion)
• Exploiting any technical vulnerability in the system

5.3 Technical Issues

If a game is disrupted mid-session due to server outages, connection failures or other technical issues, bet36 will attempt to resolve the matter with the utmost fairness. However, bet36 will not be held liable for losses caused by network issues.

06 Responsible Gaming

bet36 firmly believes in responsible gaming. Gaming is a form of entertainment — it is not a source of income. We encourage all our members to play responsibly.

6.1 Setting Self-Limits

Members can set their own deposit, bet and loss limits. Once activated, these limits take effect immediately and may not be changeable before a specified period.

6.2 Self-Exclusion

If a member feels that their gaming habits are going out of control, they can activate Self-Exclusion through our 24/7 live chat support. Once self-exclusion is activated, access to the account will be restricted for a specified period.

For more details, please read our Responsible Gaming page.

07 Intellectual Property Rights

All intellectual property rights in the bet36 website, logo, design, software, content and all related materials are owned by bet36 or used under appropriate licenses.

Users may not copy, distribute, modify or commercially use any content without prior written permission from bet36. Limited use for personal and non-commercial purposes is permitted.

08 Privacy and Data Protection

bet36 places the highest importance on the security of your personal information. We use SSL encryption and other security technologies to keep your data protected.

To learn how your information is collected, used and stored, please read our Privacy Policy. By using bet36's services, you consent to our privacy policy.

09 Account Suspension and Closure

bet36 reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Violation of these terms and conditions
• Evidence of fraudulent or dishonest activity
• Providing a false identity or information
• Operating multiple accounts
• Suspicion of money laundering or illegal activity
• Harassment of other players or staff

If any valid balance remains at the time of account closure, it will generally be returned — however this does not apply in cases of fraud or violations of the terms and conditions.

10 Limitation of Liability

To the maximum extent permitted by applicable law, bet36 will not be liable for:

• Financial losses arising from gaming activity
• Games being disrupted due to internet connection loss
• Delays or failures by third-party payment processors
• Unauthorized third-party access to an account (if the user has not taken appropriate precautions)
• Force majeure events (natural disasters, government orders, etc.)

bet36 will always strive to improve its service quality and will provide reasonable assistance in the event of any issues.

11 Dispute Resolution

If a dispute arises between bet36 and a member, an attempt will first be made to resolve it through discussion. Contacting our support team allows most issues to be resolved quickly.

11.1 Complaints Process

If you have a complaint, please write to [email protected] with full details or contact us via 24/7 live chat. We take all complaints seriously and will try to respond as quickly as possible.

11.2 Final Decision

The decision of bet36's management authority will be considered final in all disputes, unless otherwise determined through a separate legal process.

12 Miscellaneous Provisions

12.1 Entire Agreement

These terms and conditions, the privacy policy and the responsible gaming policy together form the entire agreement between bet36 and the user and replace any previous oral or written understandings.

12.2 Severability

If any provision of these terms is found to be invalid or unenforceable, all remaining provisions will remain in full effect.

12.3 No Waiver of Rights

If bet36 does not exercise any right in a particular situation, this does not mean that the right has been waived.

12.4 Contact

For any questions or comments regarding these terms and conditions, please contact us:
Email: [email protected]
Live Chat: 24/7 support available in Bengali

These terms and conditions were last updated in January 2026. bet36 reserves the right to change these terms at any time. Changes will take effect as soon as they are published on the website. It is recommended to visit this page regularly.